Privacy Policy | VM Demolition
Last Updated: April 8, 2026
Table of Contents
1. Introduction
VM Demolition (“we,” “us,” or “our”) is a licensed demolition, excavation, land clearing, and debris removal contractor serving Willis, Conroe, Houston, TX and surrounding areas. Our website is vmdemolition.com.
We take your privacy seriously. This Privacy Policy explains what personal information we collect when you visit our website or contact us about our services, how we use that information, and the choices you have. This policy covers all information collected through our website, phone calls, emails, and any other interactions you have with us.
By using our website or contacting us, you agree to the practices described in this policy.
2. Information We Collect
Personal Identification Information
- Full name
- Phone number
- Email address
- Mailing address or physical address
- Property address where work will be performed
Service-Related Information
- Details about your project (type of demolition, excavation, land clearing, or debris removal needed)
- Property information such as size, location, and access requirements
- Project photos or documents you choose to share
- Service history and past project records
- Permit requirements or regulatory information relevant to your job
- Estimate and pricing information
Communication Records
- Records of phone calls and voicemails
- Email correspondence
- Website contact form submissions
- Chat or messaging interactions through widgets on our site
- Text messages if you initiate SMS communication with us
Technical and Usage Information
- IP address and approximate geographic location
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on our site
- Referring website or search terms that brought you to us
- Cookies and similar tracking data (see Section 6 for details)
3. How We Collect Information
Directly From You
Most of the information we have comes directly from you when you fill out a contact or estimate request form on our website, call us to inquire about services or request a quote, send us an email, use a chat widget on our site, request or receive a service estimate or contract, or hire us and proceed with a project.
Automatically Through Our Website
When you visit vmdemolition.com, certain information is collected automatically through cookies, web beacons, and analytics tools. This includes your IP address, browsing behavior, and device information. See Section 6 for more detail on cookies.
From Third Parties
In some cases we may receive information about you from third-party sources such as Google Maps if you interact with our location or request directions, review platforms if you leave a public review of our business, or referral sources that pass along your contact information with your knowledge.
4. How We Use Your Information
Service Delivery
- Responding to your estimate requests and inquiries
- Preparing and sending project quotes and proposals
- Scheduling and coordinating job site visits
- Completing your demolition, excavation, land clearing, or debris removal project
- Communicating with you before, during, and after your project
Business Operations
- Maintaining accurate records of services performed
- Processing payments and managing invoices
- Complying with licensing, permitting, and regulatory requirements
- Resolving disputes or handling warranty claims
Communication and Marketing
- Following up after a project or estimate is complete
- Sending promotional offers or information about our services only to those who have opted in or are existing customers
- Requesting reviews or testimonials from satisfied customers
Website and Service Improvement
- Analyzing how visitors use our website so we can improve the experience
- Measuring the effectiveness of our advertising campaigns
- Understanding which services are most commonly requested in our area
We do not sell your personal information. We never have and we never will sell, rent, or trade your personal data to third-party data brokers or marketers.
5. How We Share Your Information
Employees and Field Crews
Our project managers, estimators, and field crew members may access your contact and project information as needed to complete your job safely and efficiently.
Service Providers and Vendors
We work with trusted third-party providers to run our business. These include website hosting and technology providers who store and maintain our website data, customer relationship management tools we use to track inquiries and follow-ups, email and communication platforms used to send estimates and confirmations, analytics platforms such as Google Analytics that help us understand website traffic, advertising platforms such as Google Ads and Meta/Facebook through which we run digital ads, and payment processors who handle transaction data securely.
All third-party providers are bound by their own privacy policies and applicable law. We do not authorize them to use or disclose your information except as necessary to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of VM Demolition, our customers, or others.
Business Transfers
If VM Demolition is ever sold, merged, or transferred, customer information may be transferred as part of that transaction. We will notify affected customers as required by law.
6. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device on return visits and remember certain preferences or behaviors.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality such as remembering your form inputs or session state
- Analytics cookies: Used by Google Analytics to track page views, traffic sources, and user behavior. This data is aggregated and does not identify you personally
- Advertising cookies: If we run Google Ads or Facebook/Meta advertising campaigns, these platforms may place cookies on your device to track conversions and show relevant ads
Third-Party Cookies
Google, Meta (Facebook), and other advertising or analytics platforms may set their own cookies when you visit our site. These are governed by their respective privacy policies. You can review the Google Privacy Policy at policies.google.com/privacy and the Meta Privacy Policy at facebook.com/privacy/policy.
How to Manage Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Note that disabling cookies may affect how our website functions.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout. To opt out of interest-based ads from Google, visit adssettings.google.com. For Meta/Facebook, manage your preferences at facebook.com/ads/preferences.
7. Third-Party Services
Our website and business operations use several third-party tools and platforms. We list them here for full transparency:
- Google Analytics: Website traffic analytics (policies.google.com/privacy)
- Google Ads / Google Business Profile: Local advertising and business listing management (policies.google.com/privacy)
- Google Maps API: Mapping and location features on our site (policies.google.com/privacy)
- Meta (Facebook) Ads: Digital advertising platform (facebook.com/privacy/policy)
- CRM / Scheduling Software: We use business management tools to track leads, schedule jobs, and send follow-up communications
- Email Marketing Platform: If you have opted in to receive marketing emails, those are sent through a third-party email service provider
We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies directly.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. Our security measures include using SSL/TLS encryption for data transmitted through our website, limiting access to personal information to employees and contractors who need it to do their jobs, using reputable and security-conscious third-party platforms for data storage and communication, and regularly reviewing our data handling practices.
No method of transmission over the internet or electronic storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us right away.
9. Data Retention
We keep your personal information for as long as reasonably necessary for the purposes described in this policy:
- Active customers: We retain your contact information and service history for the duration of our business relationship and for a reasonable period afterward for warranty, legal, or reference purposes
- Inquiry records: If you contacted us but did not hire us, we may keep your information for up to 24 months for follow-up and record-keeping
- Legal and financial records: Invoices and contracts may be retained for up to 7 years or longer as required by tax and legal obligations
- Marketing lists: If you opted in to receive marketing communications, we retain your information until you opt out or ask us to remove you
- Analytics data: Aggregated and anonymized website analytics data may be retained indefinitely as it cannot be used to identify individuals
When we no longer need your information, we delete or anonymize it in a secure manner.
10. Your Privacy Rights
Access Your Information You may request a copy of the personal information we hold about you.
Correct Inaccuracies You may ask us to update or correct information that is outdated or inaccurate.
Request Deletion You may ask us to delete your personal information. We will honor this request where we are not legally required to retain records or where it is technically feasible.
Opt Out of Marketing You can unsubscribe from our marketing emails at any time using the unsubscribe link in any email we send. To opt out of SMS or phone-based marketing, reply STOP to any text message we send or tell our team member directly.
How to Exercise These Rights Contact us using the information in Section 14. We will respond to verifiable requests within 30 days.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to know what categories of personal information we collect, the sources we collect it from, the purposes for which we use it, and the categories of third parties we share it with
- Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions
- Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you
- Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising purposes
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights
To submit a California privacy request, contact us using the information in Section 14. We will verify your identity before processing your request and will respond within 45 days.
12. Children’s Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete that information as quickly as possible.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will update the Last Updated date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise any of your privacy rights, or have concerns about how we handle your information, please reach out:
VM Demolition Willis, TX 77378, United States Website: vmdemolition.com
Primary Location: Willis & Conroe, TX Phone: (936) 506-3090
Secondary Location: Houston, TX Phone: (346) 214-7334
We serve Willis, Conroe, Houston, TX and surrounding areas. We aim to respond to all privacy-related inquiries within 5 business days.